Order Approval Policy
Thank you for choosing LiLi’s Bespoke Sweets! We look forward to creating something special for your occasion.
Order Requests & Approval
All custom orders are submitted as requests and are subject to review and approval. Submitting an order does not guarantee acceptance or reserve your requested date.
Advance Notice
A minimum of 10 calendar days’ notice is required for custom orders, with 14 days preferred. Orders requested with 10–13 days’ notice are subject to availability and approval.
For orders needed in fewer than 10 days, please contact us directly to inquire about availability.
Pickup & Delivery
Customers may request local pickup or delivery during checkout. Pickup and delivery times will be coordinated individually after order approval.
Local pickup is complimentary. Delivery fees are determined based on the delivery address and will be included in the final quote.
Pricing & Payment
No payment is collected when an order request is submitted.
After reviewing your order details, customizations, requested date, and delivery requirements, LiLi’s Bespoke Sweets will provide a final quote and payment instructions.
Order Confirmation
Your order is not confirmed until LiLi’s Bespoke Sweets has approved your request and communicated the next steps for payment.
We appreciate your understanding and look forward to making your celebration a little sweeter!